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Etihad Airways (EY)

Date: 19th April 2011
Sector: Abu Dhabi (AUH) - Kuala Lumpur (KUL)

Etihad Airways is the national carrier for Abu Dhabi, United Arab Emirates. It's main based is at Abu Dhabi International Airport and currently serves more than 1000 flight per week.


There is a dedicated terminal for Etihad and check-in was easy with ample of counters open. You would have the option of checking in over the kiosk also.

Departure Hall

The departure hall is a little bit unique. If you still have ample of time before your departure time, I would suggest that you hang out at the duty free area until your boarding time. The gates are located far apart from any duty free shop. So it is really not advisable to go straight to the gate.


Once on board, you will be provided with a nice simple amenities bag.

The aircraft used is A330-300 and it is maintained in such way that everything look new. The seat will slide together when you recline making it feel like a partial bed. So you would feel a little comfortable while sleeping.

Cabin Crew

The crew are nice and cheery. They are very efficient in doing their job. They really fun to chat with. Since it was a long flight, I had so much fun hanging out with them.

In-flight Entertainment

Every seats are fitted with 10.4 inch touch screen personal IFE system which named E-BOX. Personally, I would say it really awesome as I am never bored while on board. So many movie, music and games to choose from. Plus, they even have exterior view camera for you to watch the lower and front view of the aircraft. The headset is noise free headset.


I learned that the meal service is based on UAE time. Which mean, if you departed night from your origin and the time in UAE are morning, breakfast will be served for you. The good time will always be lunch and dinner meals as full service will be provided. Main course + dessert + tea/coffee. For my flight, breakfast was served.

Overall Rating

Check-in 5/5
Departure Hall 4/5
Aircraft 5/5
Cabin Crew 5/5
In-flight Entertainment 5/5
Meal 4/5

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